Introduction

In compliance with current legislation on data protection we make available to users this privacy policy, in order to provide information on how we process your personal data and protect your privacy and information.

1. Who is responsible for the processing of your personal data?

The Controller of the processing of personal data is the entity ENVIA IT, S.L, with address at Diseminado Puente Culebra 24, 04738 Vicar, Almería and tax ID B06972467.

2. How do we process your personal data?

The personal data provided by users of this website may be processed by ENVIA IT for the following purposes:

Oftentimes, we are required by law to retain your personal information for a period of time before it can be permanently deleted from our systems. In these cases, we will make sure your information remains duly blocked, so it is only accessible to privileged personnel and public authorities.

In addition, in order to carry out the purposes of the processing described above, personal data may be transferred to various service providers who will process your personal data under our responsibility and on our behalf. In such circumstances, we inform you that we ensure that the data processing carried out by the provider complies with the regulations in force and with the conditions set out in this document. The categories of recipients in this case are hosting and service providers.

In some cases, the use of these service providers, or the communication of data to one of the recipients, involves an international transfer of data outside the European Economic Area. If this situation arises, ENVIA IT has ensured that such international transfer is carried out in accordance with one of the assurance mechanisms established in the regulations in force (adequacy decision of the European Commission, signature of the standard contractual clauses or binding corporate rules) and assessed the risk prior to the execution of the international transfer.

3. What personal data must you provide us with in each case and what must you guarantee us?

When personal data is collected through a form made available through our website, it will be necessary for the user to provide at least the data indicated as mandatory in the form in question. In case of failure to provide at least such data, considered as necessary, ENVIA IT will not be able to manage the service, or the consultation formulated by the user.

The data requested in the purchase process of any of the software subscription plans are necessary for the correct processing of the subscription, being impossible to carry out such operations if the data marked as obligatory are not provided.

If you submit personal data directly through the website, you guarantee that the data you provide are true, accurate, complete and updated, being responsible for any loss or damage, direct or indirect, that may be caused as a result of a breach of this obligation. In the event that the user provides data belonging to a third party, he/she guarantees that he/she has informed said third party of all the aspects contained in this Privacy Policy and obtained his/her authorization to provide us with his/her data for the purpose of the processing in question. All this, prior to the provision of data from a third party through our website. check Terms of use and legal notice

ENVIA IT informs you that, in order to provide your personal data, in any way, through our website, you must be over 18 years of age. The user who provides data to ENVIA IT through this website declares and guarantees to be over 18 years of age, taking full responsibility for such declaration.

4. What measures do we adopt to protect your personal data?

In response to ENVIA IT’s concern to ensure the security and confidentiality of your data, we have adopted the required security levels for the protection of personal data and have installed the technical measures available to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided through this website. In any case, you must take into consideration that Internet security measures are not impregnable.

5. What are your rights regarding your personal data?

ENVIA IT informs you that you have the following rights over your personal data:

• Access to your personal data. You have the right to access your personal data to know what data we are processing.
• Request rectification or erasure of your personal data. In certain circumstances, you have the right to rectify any personal data that you consider to be inaccurate and concerning you, and which are processed by ENVIA IT, as well as the right to request the erasure of your data when, among other reasons, the data are no longer necessary for the purposes for which they were collected.
• Request the limitation of the processing of your data. In certain circumstances, you have the right to request us to limit the processing of your personal data, in which case we inform you that we will only store the data for which you have requested limitation of processing for the exercise or defense of claims.
• To portability of your data. In certain circumstances, you have the right to receive your personal data that you have provided to us in a structured, commonly used, machine-readable format and to have it transferred by ENVIA IT to another data controller.
• Object to the processing of your personal data. In certain circumstances and for reasons related to your particular situation, you have the right to object to the processing of your data, in which case, we will cease to process them unless we must continue to do so for compelling legitimate purposes or for the exercise or defense of possible claims.

Furthermore, we remind you that you have the right to object to the processing of your data for advertising or promotional purposes, as well as to withdraw any of the consents you may have given for the processing of your data, without affecting the lawfulness of the processing based on the consent prior to its withdrawal. In addition, in those data processing operations that involve automated decision-making, it will be possible to request human intervention in the decision-making process or challenge the results.

ENVIA IT informs you that you may exercise these rights over your personal data through the following channel:

• By writing to ENVIA IT, S.L. to the e-mail address [email protected], including in the subject “Data Protection – Web”.

In some cases it will be required to prove the identity of the person exercising their rights or, where appropriate, the representation, by sending a copy of your ID card, Foreign National, Passport or equivalent document, on both sides.

ENVIA IT will provide the information associated with the right exercised within a maximum period of one month from receipt of the request. This period may be extended by a further two months, if necessary, taking into account the complexity and number of requests.

ENVIA IT additionally informs you that you may file a complaint with the competent supervisory authority (in Spain, the Spanish Data Protection Agency – (www.aepd.es)). However, in the first instance, you may file a complaint with our privacy contact available at [email protected], who will resolve the complaint within a maximum period of two months.

6. What are cookies and what do we use them for?

When you visit our digital properties, such as our websites and apps, if you give us your permission we will store and access non-sensitive information on your device through cookies and other tracking technologies.

These cookies and technologies are files that are stored on your computer that allow us to know if a user has already visited our website and to know what actions the user has performed on our website.

There are occasions when we need to use cookies to provide our services to you, for example, to remember preferences you express when browsing, such as the language you want to view our website in. At other times, cookies are not necessary, in which case we will ask for your consent before using them. Typically, we use these non-necessary cookies to analyze how our websites are used in order to improve them, to create profiles of the interests and preferences that each user shows when browsing our websites and to include personalized advertising or content based on this profile. Advertising on our websites allows us to fund our business and to provide you with the services we offer. To serve you advertising we share user profiles with technology companies, advertisers and advertising agencies.

In addition, you can access more detailed information about what cookies are, the purposes for which we use them, the companies we collaborate with, how long we store them for and opt-out mechanisms in our Cookie Policy

7. What type of cookies do we use?

Below is a table with information about the cookies used on the Platform and the third parties with whom we cooperate directly:

The present document is effective as of 29/08/2023.

ENVIA IT may modify this Privacy Policy for several reasons. For instance, this could happen if we needed to reflect any legal or regulatory changes, or to adapt to decisions by public authorities. Also, if we needed to reflect changes to the way we handle personal data or changes to the services and functionalities available on the Platform, or simply if we needed to make amendments to the wording of this Privacy Policy without altering its content or meaning.

Where these modifications significantly change the way we use your personal information, ENVIA IT will provide prior notice via a general notice in the Platform, unless ENVIA IT is legally obliged to make the modifications immediately or within a shorter term.

If you do not accept the way we process personal information at any given time, you are free to stop using the website and/or delete your account, where necessary, and exercise any of the abovementioned rights through [email protected].

The updated and previous versions of the Privacy and Cookies Policy will be available at all times on the website.